Agency Productivity: An Agencies Cross-Road

Posted by Bradley Chesnut on February 10, 2010 under Agency Management Systems, Your Agencies Productivity | Be the First to Comment

Agency Productivity Concept All Agencies Need To Know… Cross-Roads!

For years I’ve coined the term, “cross-roads” of an agency. All agencies have cross-roads which is a time when a decision needs to be made.  It’s very important to know when you’ll hit yours next. 
 
Confused?
 
Let me define what the cross-roads of an agency is … 
 
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Agency Management Systems: Choosing Between Them (Part 1)

Posted by Bradley Chesnut on January 26, 2010 under Agency Management Systems | Be the First to Comment

Helping Agencies Choose An Agency Management System (Part 1-Introduction)

 
Still to this day agencies are asking for my help in reviewing agency management systems. It’s not easy to wade through the different systems trying to figure out which one will truly provide the greatest financial advantage to the agency. That’s because there are so many things to consider.
 
When I help an agency review systems I look at a lot of things.  Once I understand the agency, what they sell, their market place, their goals and a number of other things I then analyze the agency management systems and their ability to meet the needs of the agency. 
 
Now, you'll notice, my focal point is on areas that deal with a CSR's day to day workload.  I don't spend very much time reviewing "whistles and bells" (those extra's) because when it comes to automating your agency it's the system's ability to effectively and quickly handle your staff's day to day work that will make the biggest difference, the biggest impact in your agency.   Here's are some of the things I’ll look at …
 
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What’s Taking So Long To Get The System Released?

Posted by Bradley Chesnut on January 14, 2010 under Agency AutomationTEAM, Agency Management Systems, Desktop CSR, TIME System | Be the First to Comment

Are You Also Wondering What's Taking So Long To Get System To General Release?

Hardly a week goes by that I'm not getting a phone call or email asking what the status is of the Desktop CSR and when it'll be released.

If we were just writing a glorified database system it would've been released within a year.  But when you add in our commitment to creating a "single-entry" system, an easy-to-use system, and building a system with proper workflows so your staff is handling tasks like renewals and endorsement very quickly and easily, along with having to re-engineer standard features so they're accomplishing their task like they should in 2010 (this isn't 1980 anymore), you should be able to appreciate our commitment to our future clients and the product we'll be introducing to this industry.  It takes a lot of programming hours to create a system like we've designed.

Why this is so important to us, and should be to you too, is your day-to-day workload is the foundation to how productive you are or how ineffecient you are.  This is where the big profits are made or lost.  The more productive your agency is in handling your day-to-day work the more profitable you'll be, and visa-versa. 

Knowing this, along with 20 years of experience in working hand in hand with agencies on their automation, we set out to design and create an agency management system like only insurance automation consultants could.  You won't be disappointed, and will find the wait well worth it! 

For many reasons I wish the system was already released. It's going to be exciting when I can show you feature by feature, task by task, job by job how our systems will drop your workload and allow you to be more productive.  At this point you'll see what I mean.

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Mr Chesnut Discusses SMA Report

Posted by Bradley Chesnut on November 17, 2009 under Agency AutomationTEAM, Agency Management Systems, Video Blog | Be the First to Comment

Mr. Chesnut’s Discusses the SMA Report On Agency Management Systems that Was Published in August 2009

Back in August StrategyMeetsAction.com (SMA) published a report on agency management systems.  It was a pretty informative report that addressed two key questions and provided the answers as an average from agencies and vendors.  In a video I shared my thoughts and response to this report.  It can be watched below …
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The Desktop CSR Is A Major Upgrade and Huge Improvement Without The High Cost!

Posted by Bradley Chesnut on October 20, 2009 under Agency Management Systems, Desktop CSR, Video Blog | Be the First to Comment

(This is a Video Blog)

Attention Agencies on Low-End Systems:

The Desktop CSR Is A Major Upgrade and Huge Improvement Without The High Cost!

There are a lot of small agencies on low-end systems because of their low cost. That's a fact and something I can verify from my 20 years of working with agencies.  Money matters to the small agency, period!   

In fact, some agencies struggle even to purchase a low cost system but do so because they understand the importance of having something in place over nothing at all, not to mention that there are carriers that won't do business with an agency if they can't receive their downloads. 

Our solution to help these agencies is to …

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The Critiquing of Version 0.921

Posted by Bradley Chesnut on September 26, 2009 under Agency Management Systems, Desktop CSR, TIME System | Be the First to Comment

Since my last blog on critiquing the system when I critiqued version 0.7 back in May, we’ve had a tremendous amount of improvements to the system.  If you read my last blog about covering "The Process of Writing a Management System" you know we’re now doing the front-end programming.  That’s why it’s an exciting time… we’re seeing the pieces come together.

We're now at version 0.921.  When I got version 0.91 I was jumping for joy.  Then I did something for a select number of agencies that dropped their jaws to the floor they were so impressed.

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The Process of Writing An Agency Management System

Posted by Bradley Chesnut on August 31, 2009 under Agency Management Systems, Desktop CSR, TIME System | Be the First to Comment

Before I can really get into the topic for this blog, some preliminary information needs to first be shared with you.  As you'll learn, this preliminary information is foundational and crucial to the success of designing and writing a management system.  Let's begin.

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The Re-Engineering Of The Agency Management System

Posted by Bradley Chesnut on June 6, 2009 under Agency AutomationTEAM, Agency Management Systems, Desktop CSR, TIME System | Be the First to Comment

When I started this project of designing an agency management system it wasn't my intent at that time to literally re-engineer the agency management system nor did I think that was what I would do. I just simply wanted to design a system that would massively increase your productivity which in turn would massively increase your profitability so you’d have the money and time to work “on” your agency and grow your agency.

What you personally may not realize is all of the areas that affect your productivity in a management system. There are a lot.

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Just Critiqued V 0.7- We’re Getting Closer

Posted by Bradley Chesnut on May 1, 2009 under Agency Management Systems, Desktop CSR, TIME System | Be the First to Comment

Looking back at this past week when I critiqued 0.7, I sit here with a huge smile on my face.  Why?  

For two years I’ve been diligently working on this project.  I knew day one before even a single sentence had been written in the blue print manual what I wanted in a system.  Four things were foundational to this system.  Four things I wouldn’t compromise on.  Four things this industry has been begging for.  Those four things are …  

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