Features Versus Results... CP Manager Isn't Like Any System You've Ever Experienced Before.
CP Manager Is A Better Approach To Agency Automation. Here's Why...
When you're reviewing agency management systems for your agency, what are you checking out with each system?
You're making sure:
These are the main things just about every agency wants to make sure their agency management system can handle. Of course, there are other things you may want also.
However, consistently, agencies first and foremost want to simply make sure the system handles their day to day work in a quick and efficient way.
Without digging into the agency management systems and seeing how they will process your work they all look very similar.
They are actually very different. But you may not realize just how different they are if you're not actually observing how they handle certain tasks.
From the naked eye you the consumer look at the agency management system and see what is consistent with them. They all have:
These are the "core" features of every management system.
There are also "standard" features most management systems have like:
...to name a few things.
There are also specialty features which some agencies want but not all. This could include things like:
... to again name just a few things.
Everything listed up to this point is "features".
What features a system has -- and price -- is how most agencies make a buying decision on a management system. (As a consultant, I don't recommend this approach to selecting a system at all. More about why following.)
Along with this, this is how most management systems are designed... based upon the features the designer believes needs to be in the system.
Agencies too often get hung up on what features a system has and over look or don't even consider what matters most... how efficiently and quickly the system will help you handle your day to day work.
Vendor sales reps love pushing features because it takes your focus off of what matters most, along with avoiding having to show the agency how their system handles a policy task. After all, no other system was designed from a productivity foundation.
Features have have always been the driving force of systems and how you've been groomed to make a decision on systems. That's because the systems on the market were designed to provide you with the features you need to do you job with very little consideration around how you process your work!
Here lies the problem, and it's a huge problem, especially if you're trying to create an efficient agency.
Buying A Smartphone Is A Lot Like Buying A Management System
Let me share an analogy.
Let's say you were buying a smart phone. Ultimately the purpose of a smart phone is to make and receive phone calls. Can we both agree with this?
Beyond this everything else is just an added feature. So you buy a phone with all of the whistles and bells. It can take pictures like a high end camera, you can talk to it to tell it to hands free call or text someone, it'll even read your text messages for you when you're driving. It's a feature rich smart phone that does a lot.
Then you go to make a phone call, but you consistently have a low signal or no signal when you know you should have no problems being able to make a call. When you talk the conversation continues to break up because of your bad reception.
Your friend has a smart phone too, but it's not as fast as yours and can't pull up programs as quickly or take as nice of pictures as you can, but he can have a conversation without a single problem where your calls constantly breakup because you don't have the reception he has.
Features Or Functionality?
It's like this with management systems. Agencies get hung up with the shiny little bells and over look what's truly important... being able to process your day to day work in the most efficient and quickest way possible!
CP Manager has features other systems don't have, and other systems have features CP Manager doesn't have, but no system can compare to CP Manager when it comes to processing your day to day work because CP Manager is the only system to have ever been designed from the ground floor up based upon productivity strategies and workflows.
I'm Making An Important Point Here...
We already knew what features needed to be in the system. What features needed to be added was never the question.
The question instead was, "How can we massively increase your productivity and help you do your day to day work in the most productive, efficient and quickest way possible?"
From this one question we ended up re-engineering almost all of the core features so they are more tightly integrated into the system, the whole system, to support our objective of creating a 'highly productive management system'.
You see, it's not that we have features the other systems don't (although it's true that we do, but this isn't the point), it's that our system as a whole was build around 'increased productivity' so we looked at everything differently. By looking at everything differently we quickly saw how they were hindering your ability to process your work quickly.
This is why we refused to 'mimic' any of the other systems... they weren't designed for increased productivity and wouldn't help us achieve the results we were after, the results agency after agency has been asking for.
Let us show you how we're so much different than the other systems.
Let us show you how we re-engineered core features like Notes, Follow-Ups, Attachments, etc.
Let us show you how CP Manager will process your work in less time and steps, and how we'll give your staff back their time. You're going to be amazed at what we created and what CP Manager will do for your agency.
What Makes More Sense To You, Making A Decision Based Upon The Features of a System or Making A Decision Based Upon How Quickly And Efficiently A System Will Allow You To Get Your Work Done?
It's just like asking how you would purchase a smartphone, whether based upon the pictures it takes (or some other feature) or based upon how good the reception is and the quality of the phone call?
And just to clarify, I'm not suggesting features aren't important. They are. What I'm trying to point out here is you have to...
...first and foremost make sure the product fulfills it primary objective very well, and then the additional features become "added bonuses".
With agency management systems it's "handling your day-to-day work" first, then you start looking at the other features of the system. This is how you insure you make the right --and best-- decision on an agency management system for your agency.