This week I had a group of skeptical CSR’s jump into the system to give me their feedback on it. I wanted to see how well I was doing at creating an easy-to-use system that’s flexible and powerful.
Let me share a little bit about this group of CSR’s and my strategically having them test drive the system…
In early 2000 I had the vision of creating an agency management system, and I always told myself that if I ever did I’d name it “The Desktop CSR”. Why?
Before we did the complete re-write of the system at the first of the year to bring all of the programming languages and environments fully forward so they’re all completely current I was not happy with the speed of the system. I very clearly told the programming team that the speed of the system affects an agency’s productivity so to figure out why it’s so slow (in my opinion) and fix it!
There are three key factors that will play a huge role in establishing how much time your specific agency will gain back by using our agency management systems. They are …
Spokane Valley, WA – October 2009
In August 2009 StrategyMeetsAction.com (SMA) published a report on agency management systems. It was a pretty informative report that addressed two key questions and provided the answers as an average from agencies and vendors. In a video I shared my thoughts and response to this report. It can be watched below…